It’s a sad day in history when consumers can no longer answer the phone just because they don’t recognize the number.
Unfortunately, that day is now— and the Federal Communications Commission is actually urging people to stop answering their phones.
Trust is gone. Thanks to spoofing, a technique used by telemarketers and scammers to hide their real number and make it appear as if they are calling you from nearby, it’s impossible to tell whether you can trust an unrecognized number or not just by looking at it.
In recent posts on social media, the FCC urged consumers to “hang up” instead of “hanging on”.
In other words, if you answer the phone and it’s not who you were expecting, you should hang up right away. However, another facebook post from the FCC went as far as to say, “Don’t pick up if you don’t recognize an incoming number.”
A video attached to the post warned that once you pick up, the caller (or the computer system) will know that they’ve found a “live line”. Now that they know that there’s a real person attached to your number, they’ll target you later.
This obviously creates a terrible dilemma: do we simply ignore every single call that’s not from a known contact? Or do we answer “just in case” and risk getting scammed, or, at best, having to deal with an annoying 30 minute survey or sales pitch?
The FCC suggests the former solution, but there has to be a better way. If everyone stopped answering their phones, local schools, businesses, and neighbors would be unable to contact their clients and friends. They would be forced to leave voice messages, which could go unchecked for days.
Luckily, there is a better way. With Call Control’s Community IQ technology, you can automatically block scammers that have been reported by agencies and consumers all over the world. In addition, you can protect yourself from spoofing technology by blocking numbers that are near copies of your own (this is one of the most popular spoofing tactics.)
Download Call Control for iPhone or Android for free today, or purchase Call Control Home for landlines at CallControl.com or amazon.com.