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A Community of Over 12 Million

A Community of Over 12 Million

You’d have to enter thousands of numbers into other call blocker apps to match the power of Call Control! Call Control comes pre-loaded with the “CommunityIQ” feature, which is generated from Community reports and Do Not Call complaints. CommunityIQ blocks thousands of spam and unwanted calls / text messages right out of the box!

Only Get Important Calls

Only Get Important Calls

Keep your phone free for the important moments. Call Control helps reduce unwanted calls and text messages, ensuring that when your phone rings it’ll be someone you’re wanting to hear from.

Keep Your Family Protected

Keep Your Family Protected

Call Control not only stops the disruption of unwanted calls but also blocks thousands of common scams, protecting your family from fraud and malicious scammers.

Introducing Call Control for Landlines

Get Call Control on your landline, regardless of your service provider or location. It’s a powerful device that connects to your phone and stops unwanted calls permanently. Includes CommunityIQ, a feature that automatically blocks numbers that have been reported by other users.

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Enjoy dinner in peace. Get rid of those pesky telemarketing calls that ring right when you sit down for dinner.

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Increase availability for your customers and help avoid costly business targeted scams.

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Scam Alerts

Phone Call from the Water or Electricity Department? It Could Be a Scam

In another chapter from the “scammer impersonation" field book, criminals have been posing as utility employees in a ploy to steal personal information and cash.

Yesterday, NBC news reported that Los Angeles Department of Water and Power customers have been receiving questionable phone calls from a seemingly credible source. Technology known as “spoofing” has allowed scammers to pretend to be calling from the actual LA DWP. Caller ID programs can’t tell the difference.

A close call Kellie Guinot, an LA DWP customer, said she was nearly scammed out of $500 when an impersonator told her that she owed money on her electricity bill, and that her electricity would be cut off if she didn’t pay right away.

Sensing that some wasn’t right, Guinot asked if she could check her bill online and call them back. Interestingly, they gave her a completely different number to call— further proof that it wasn’t the real LA DWP calling. When she called them back to say that her records showed she owed nothing, they became even more threatening, demanding her social security number and bank account information.

“I had an hour to either pay my bill, or they would cut off my electricity,” she said. Luckily, Guinot was able to eventually recognize the scam for what it was. However, many other Los Angeles residents (and consumers around the world) haven’t been so lucky.

How to avoid these types of scams Due to the fact that impersonation scams like this one use what appears to be a real number, it’s nearly impossible to know it’s a ruse until you pick up the phone. The best thing to do is to install a call blocker on your cell phone or landline, and let it detect and block bad calls.

If you do end up answering a similar call, remember that utility companies will never ask for personal information, such as your social security number, over the phone. This is an obvious sign of a scam. In that case, hang up the phone right away and call the company’s real number to report the call.

If the scammer gives you a different number to call back, be sure to save it so that you can report it to your local police department. In addition, you can report the number here in order to help other consumers avoid answering or calling that number.

Another Personal Info Scandal: Dell Computer Owners Targeted in Tech-Support Scam

By now, most of us are familiar with tech-support scams. A scam artist impersonates a Microsoft agent, calling to inform you that there’s a serious problem with your laptop. Usually, a call like this is a cold call, meaning the scammer doesn’t have any personal information to distinguish you from any other person they may call. In fact, they could unknowingly call you and try to persuade you that your Windows computer is seriously compromised, when in reality you only own a Mac!

However, these days, scammers are getting smarter, and our personal information is less protected than ever. Recently, ARS Technica reported that Dell computer owners have been specifically targeted by scammers who actually have real information about the computers they bought, and about the users themselves. This information included serial numbers, PC model, service tag numbers, email addresses, and phone numbers that customers had previously provided to Dell.

A Dangerous, “Credible” Scam With this information, scammers could sound much more legit over the phone, and get their victims to fall for their schemes. They would accept the bogus warning that their computers were affected by serious viruses or other issues. To further enhance their “creditability”, these hackers have reportedly spoofed Dell’s real customer service number.

What were the scammers after? In some cases, they wanted remote control over a person’s computer. They have been able to get it by persuading victims to download certain programs to their computers under the guise that those programs would “fix” their PCs. In other cases, they wanted the victim to cough up thousands of dollars in “maintenance” or “support” costs. Either way, these scam artists have made off with tons of money that is rarely, if ever, recovered.

Obviously, these scams are shining a light on a larger, much more sinister problem: some sort of security breach has happened at Dell, putting personal information of thousands of customers at risk. Worse still, the scam is actually not so new— ARS Technica actually reported it for the first time in 2016, and it has only gotten worse.

In fact, there is a slew of reports left by customers who have received such calls, on Dell’s community page. Some of the comments are extremely alarming. One such comment reads:

“Just a bump to note that this is STILL current. I’m pretty savvy about scams but even I was almost taken in by the sheer quality and amount of info the scammers use. Wonder how long Dell can keep a lid on whatever data breach it clearly has…”

Dell’s Response to the Scandal When ARS sent an email to Dell asking for comment, they received a response ensuring them that they are “taking proactive measures to shut down these scammers and make our customers aware of the scam, including direct communication, a blog with tips on how to deal with scammers, and an alert on our Support website.” The email went on to say, “it’s clear that scams of this nature are industry-wide, and we’re all taking them very seriously.”

However, as of the time this article was written, there is no evidence that consumers of other PC makers have been targeted by a similar scam in which callers have personal information about them.

Unfortunately, Dell has yet to take responsibility for or even acknowledge any security breaches or leaks of customer information. Furthermore, the alert on the support website mentioned in Dell’s email response does not say that scammers have been using personal information from consumers when they call.

Protect your personal info Remember, never give out your personal information to companies or apps that do not specifically guarantee your privacy and protection in their privacy policies. Use a call blocking app to ward off scam calls and eliminate your risk of losing money or information to scammers.

Rest assured—Call Control will never sell or use any personal information for any purpose other than to ensure best use of the app, and even then only after you have granted your express permission for the app to do so.

New Scam Targets Immigrants: Fake Consulate Impersonators Steal Millions

With all the turmoil and bad press surrounding immigrants in the US this year, we can hardly be surprised that they have become the unfortunate targets of a new foreign consulate scam. Here’s what’s happening: scam callers have been impersonating Chinese consulate staff and making calls in bulk to Chinese immigrants and US residents with Chinese last names.

The FTC reported in April that these calls have been placed all over the country, and seemingly come from the Chinese Consulate or Embassy. The calls usually say that the recipient has to go pick up a package from the consulate, or provide personal information to avoid getting in trouble with the consulate. The scammers have also asked for money, and many victims have fallen for their tricks.

That’s how they have been able to make off with 2.5 million dollars from 21 Chinese immigrants living in New York since December 2017, according the New York Police Department. That number doesn’t include countless other victims located across the country. There is little chance of recovering what they have lost. “Once the money is transferred out, it is hard to get it back, “ Donald McCaffrey, a New York Police officer, told Voices of NY.

That’s because most of these consulate impersonators are calling from outside the US, although the Caller ID clearly shows a New York number. Scammers use techniques such as spoofing to hide their true numbers. The internet has made calling from other countries much cheaper and easier these days.

An investigation unearthed the destination of many of the stolen funds: Asian banks such as HSBC and Shanghai Commercial Bank. Scammers gave victims account numbers of banks located in Beijing, Shanghai, Hong Kong and other cities.

The impersonators often used scare tactics to get the victims to part with their hard-earned dollars. “The predators would tell the victims that if they do not cooperate, they’d be arrested once they go back to China. And some told the victims they’d be deported out of the U.S.,” McCaffrey said.

Worse still, the impersonators have been taking elaborate measures to make their scheme more believable. They have set up fake websites filled with passport photos of potential victims and fake arrest warrants. They then send the website link to victims as “proof” that their claims are real. Furthermore, they have been known to send fake official documents “signed” by Chinese officials to appear credible.

Since last December, similar scams have begun to target people of other nationalities as well.

Remember, consulates and embassies will never contact you by phone asking for your social security number or other information. If you receive such a call, hang up—it’s a scam. Want to avoid having to answer these calls altogether? Call Control will block them for you, even if they use spoofed numbers. Try the smartphone app for free at CallControl.com. Call Control for landlines (homes or businesses) is also available now from Amazon or our website.