Call Control integrates into the Enterprise phone system whether it is an IP PBX , public or private. When a call is made into the Enterprise, we check the incoming caller against a set of rules and our CommunityIQ database to make call handling and routing decisions. As an example, when an unwanted call is made to a Call Center, we instantly hang it up or send it to a voicemail system for review. Employees and staff can have their own accounts to provide personalized or system-wide profiles. The profiles contain allow and block lists, Time of Day and call handling preferences.