How to Block Robocalls on Nextiva

Each year, unwanted calls cost businesses in the US nearly half a billion dollars in lost productivity. Half of all calls placed are robocalls or spam calls, and many consumers have decided to simply “not answer the phone” when they don’t recognize a number.

However, most businesses rely on phone communication through platforms like Nextiva to bring in new customers and tend to their needs, so simply “not answering the phone” isn’t an option.

Unfortunately, customer support and contact centers are tied up with unwanted calls. Lost time from employees dealing with these calls is a significant cost driver. In addition, spam calls distract staff and cause them to be unproductive.

Robocalls Reduce Productivity

Paul Allen, a retired industrial engineer who started the Hope Springs Distillery in Lilburn, Georgia told Consumer Reports that robocalls have tied up his and his employee’s time, and have taken a lot of the fun out of starting a business. “Robocalls have become a time-stealing way of life for us,” he said.

Robocalls = Security Threat

In addition, fraud and security breaches from scam calls that gather private information can cost companies a fortune to rectify, and sometimes come with significant fines.

For a long time, there was no solution to this problem, and spammers continued to waste company money and time…until now.

Call Control – The Robocall Solution for Enterprises on Nextiva

Introducing Call Control Enterprise, an integrated call protection solution designed with your business in mind. You can now use Call Control for Enterprises with Nextiva to save your organization money and boost employee productivity.

Here’s how it works:

When a call is made to the Enterprise platform, Call Control checks the incoming caller against a set of rules and our CommunityIQ database to make call handling and routing decisions. For example, when an unwanted call is made to a Call Center, Call Control will instantly hang up, or send it to a voicemail system for review.

Administrators and subscribers can view their call logs and manage their preferences from anywhere. In addition, employees and staff can have their own accounts to provide personalized or system-wide profiles. These profiles contain allow and block lists, Time of Day and call handling preferences.

Whether you have 100 or 1 million employees, Call Control for Enterprises integrated with Nextiva can scale to meet your needs. We will work directly with you to accomplish your goals and ensure a seamless integration.

To learn more or inquire about pricing, please contact us at sales@callcontrol.com.

 

Call Control is protected by multiple U.S. Patents #9,491,286

Each year, unwanted calls cost businesses in the US nearly half a billion dollars in lost productivity. Half of all calls placed are robocalls or spam calls, and many consumers have decided to simply “not answer the phone” when they don’t recognize a number.

However, most businesses rely on phone communication through platforms like Nextiva to bring in new customers and tend to their needs, so simply “not answering the phone” isn’t an option.

Unfortunately, customer support and contact centers are tied up with unwanted calls. Lost time from employees dealing with these calls is a significant cost driver. In addition, spam calls distract staff and cause them to be unproductive.

Paul Allen, a retired industrial engineer who started the Hope Springs Distillery in Lilburn, Georgia told Consumer Reports that robocalls have tied up his and his employee’s time, and have taken a lot of the fun out of starting a business. “Robocalls have become a time-stealing way of life for us,” he said.

In addition, fraud and security breaches from scam calls that gather private information can cost companies a fortune to rectify, and sometimes come with significant fines.

For a long time, there was no solution to this problem, and spammers continued to waste company money and time…until now.

Introducing Call Control Enterprise, an integrated call protection solution designed with your business in mind. You can now use Call Control for Enterprises with Nextiva to save your organization money and boost employee productivity.

Here’s how it works: When a call is made to the Enterprise platform, Call Control checks the incoming caller against a set of rules and our CommunityIQ database to make call handling and routing decisions. For example, when an unwanted call is made to a Call Center, Call Control will instantly hang up, or send it to a voicemail system for review.

Administrators and subscribers can view their call logs and manage their preferences from anywhere. In addition, employees and staff can have their own accounts to provide personalized or system-wide profiles. These profiles contain allow and block lists, Time of Day and call handling preferences.

Whether you have 100 or 1 million employees, Call Control for Enterprises integrated with Nextiva can scale to meet your needs. We will work directly with you to accomplish your goals and ensure a seamless integration.

 

To find out more, visit https://www.callcontrol.com/networks/. Or contact us at sales@callcontrol.com. U.S. Patent #9,491,286